Privacy Policy

1. Introduction

MyAutoShopPro ("we," "us," or "our") is a software-as-a-service platform for auto repair shops, operated as a sole proprietorship in the United States. This Privacy Policy explains how we collect, use, and protect information when you use our website and services at myautoshoppro.com.

By accessing or using MyAutoShopPro, you agree to the collection and use of information as described in this policy.

2. Information We Collect

Information you provide:

• Account information: Name, email address, and password when you register for an account.
• Shop information: Business name, address, phone number, and other details you enter about your auto repair shop.
• Customer data: If you use MyAutoShopPro to manage customer records, you may enter customer names, email addresses, phone numbers, and vehicle information on behalf of those customers.
• Payment information: When you subscribe to a paid plan, your payment details are processed by Stripe, Inc. We do not store your full credit card number. Stripe may share limited payment metadata with us (e.g., last four digits, card type, expiration date).

Information collected automatically:

• Usage data: Pages visited, features used, clicks, and session duration, collected via PostHog analytics.
• Technical data: IP address, browser type, operating system, and referrer URL.
• Cookies: Session cookies for authentication and analytics cookies from PostHog.

3. How We Use Your Information

• To provide and operate the MyAutoShopPro service.
• To process subscription payments via Stripe.
• To send transactional emails (account confirmations, password resets, invoices).
• To analyze product usage and improve the service via PostHog.
• To respond to support requests.
• To detect and prevent fraud or abuse.

4. Third-Party Services

We share data with the following third parties to operate the service:

• Stripe, Inc. — Payment processing. Stripe's privacy policy is available at stripe.com/privacy.
• PostHog, Inc. — Product analytics. PostHog's privacy policy is available at posthog.com/privacy. Data is used only for internal product improvement and is not sold or shared beyond PostHog.

We do not sell your personal information to any third party.

5. Data Retention

We retain your account data for as long as your account is active. If you cancel your account, we may retain data for up to 90 days before deletion, unless required by law to retain it longer.

6. Your Rights

As a U.S. resident, you may:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention obligations).

To exercise these rights, email us at [email protected].

7. Data Security

We use industry-standard security measures including HTTPS encryption, hashed passwords, and access controls. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

MyAutoShopPro is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors.

9. Geographic Scope

MyAutoShopPro is operated in the United States and intended for U.S.-based users. If you access our service from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy at this URL and updating the effective date. Continued use of the service after changes constitutes acceptance.

11. Contact

For questions about this Privacy Policy, contact us at:

[email protected]